GET IN TOUCH

We read every email.

Whether you have a question before ordering, need help with a current order, or just want to talk to a real person — we're here.

Reach us directly

Email
contact@pawstribute.com
Best way to reach us. We respond within 24 hours, often faster.
Existing order?
Reply to your order email
Replying directly to any email you've received from us is the fastest way to update your order or request changes.
Response times
Within 24 hours, typically faster
Monday to Friday, 9am–6pm PT. Emails received over the weekend are answered first thing Monday.
Mailing address
PawsTribute
[BUSINESS ADDRESS]

Or send us a message

Use this form for any general question. Your message comes straight to our inbox.

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Quick answers to common questions

How long do orders take?

48 hours for the Memento and Tribute, 24 hours for the Signature (priority included). Rush 24h add-on (+$5) is available on all packages.

Can you work with old or blurry photos?

Yes. Photo restoration is included in every order. We sharpen, color-correct, and enhance every photo as part of our process.

What if I'm not happy with the film?

Tell us. We'll gently adjust anything that doesn't feel right — because every tribute should feel like them.

Do you take custom requests?

Sometimes. Email us with what you're imagining and we'll let you know if we can help.

Start their tribute
4.9

Cared for by families who've grieved